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Mental Perk Vol 46 - 911 Operator: Taking Control of a Situation to Promote Calmness and Empathy
Manage episode 444339467 series 3474618
Contenuto fornito da Karla Hutcherson; Brandi Mock. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Karla Hutcherson; Brandi Mock o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Mental Perk welcomes Brenda Castaneda, a 911 Operator and Supervisor who talks about the challenges and rewards of being a dispatcher. Brenda highlights the importance of maintaining control and mental strength as dispatchers perform multiple roles while assisting callers through an emergency. She also talks about the impact on dispatchers as they put time and compassion into their calls and may not know the outcomes of the people they help. By bringing to light the role of a 911 Operator, Brenda displays the incredible hearts and souls of our often-overlooked first responders. These operators put in the tough hours and expect little recognition, but they do it all to help others in their biggest time of need. Tune into Mental Perk to honor our heroes and understand the importance of recognizing their unwavering compassion.
If you or anyone you know are struggling with a mental health issue, suicidal thoughts, or self-harm behaviors, please reach out for help, talk to someone you trust and connect with a mental health professional. If you are in immediate danger of hurting yourself or hurting someone else, please call 911, go to your local ER or contact the national suicide hotline at 988. Mental Perk wants you to know "You're Worthy...We're in this together"
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